CRM for Government and Public Sector

 


Efficiency and Convenience


Efficiency is the main objective of eZnet CRM, as it allows government agencies to manage communications and daily operations in one place. Connecting scattered information and strengthening approachability for real-time community issues make the cloud-based CRM for government agencies ideal for both government and public sector entities. Your agency can take full advantage of our convenient CRM system using:

  • Easy-to-use technology accessible by anyone who is given access.
  • Streamlined internal and external communication processes.
  • Mobile applications available via the Apple ® App Store and Google Play ™
  • Real-time customer ticket modules.

eZnet CRM monitors and records all internal communication and collaborative efforts for easy reference and accessibility. Our system eliminates outdated storage and accessibility limitations and the intuitive eZnet CRM interface expands to accommodate updates while maintaining compatibility and accuracy.


Tools and Features

You know that this Government CRM solution can streamline your agency’s communication with employees and customers, making your organization infinitely more effective. What else can eZnet CRM do for a government entity? Just a few of the tools you’ll find on the eZnet CRM dashboard include:

  • Marketing – Promote your agency with quick campaigns in eZnet CRM. Plan, create, assign, execute and monitor different types of campaigns all in one place.
  • Calendar and Task Management – Schedule meetings, appointments and status-bound tasks using eZnet CRM.
  • Real-Time Dashboard and Reporting - Get up-to-date information about activities, tickets, and campaigns represented by graphics and reports.
  • Document Management – Share, store and manage all electronic documents associated with your government organization.

Safety and Security

Little information requires more security than government data. With eZnet CRM, you have around-the-clock access to your organization’s data and the peace of mind that comes with knowing your information is secure and backed up at all times.


Cost-Effectiveness

In addition to our easy-to-use interface and unparalleled security, eZnet CRM provides the most cost-effective option for managing your government organization. Also considered a great public sector CRM, the software‘s efficient features coupled with our affordable prices offer your agency the most value for its money:

  • Elimination of costs associated with external storage devices.
  • Accurate, efficient analytical reporting .
  • Higher Return on Investment (ROI).

One of eZnet CRM’s most beneficial ROI components for the government body is the ability to assess losses and gains from various contractual bids. Using chronicled data and trends to generate detailed reports, eZnet CRM enables the strategizing of future marketing campaigns and reduces correlated risks.
eZnet CRM is the best option for managing any government agency. Sign up today to start your free 30 day trial!